CRM

Development Services

The Digital Resources Group

Custom CRM Development
Services

To thrive in today’s digital era, businesses require a tailored approach rather than a one-size-fits-all solution to transform their operations. At Digital Resources Group, we employ agile methodology for CRM development to deliver a custom CRM solution that evolves with your company’s growth. Our CRM specialists possess deep expertise in understanding your business needs, helping brands manage databases, maintain customer information, and streamline sales processes. Share your specific goals with our team, and we will create a bespoke CRM solution for you.
Partner with Digital Resources Group for robust CRM development:
- Customized CRM platforms built from scratch
- Integration with advanced analytics tools and AI-powered systems
- Comprehensive customer experience management with 24/7 support

Our Development Process

We plan, build, and deploy the Customer Relationship Management software through the rigorous testing process. You may go through our development and testing process below

Development Process

The initial step of our custom development process begins by understanding your business needs and goals. To do this, we conduct an in-depth initial discussion to review any gaps within your current systems as well as to set forth the scope and goals for this endeavor.

Once our experts understand your specific requirements, they create an extensive development plan that comprises of designing the user interface, selecting technologies for development and setting deadlines.

Our expert developers then bring the plan to life, meticulously implementing each feature according to its original blueprint. Rigorous tests are conducted at each stage to guarantee maximum quality and functionality of every application we develop.

Once development and testing phases have concluded, our deployment team ensures a smooth transition for either integrating your new system with an existing infrastructure or creating an independent product launch.

Our relationship does not stop after launch. we provide ongoing maintenance to make sure the system continues to meet your evolving business requirements.

Our Services

CRM Integration

Digital Resources Group offers comprehensive CRM integration with your existing software systems. Our intuitive and adaptable platform ensures a seamless blend, providing you with complete visibility over customers, employees, and assets.

CRM Migration

Digital Resources Group specializes in CRM migration services. Our experienced team expertly handles the transition from legacy CRM systems to modern platforms or facilitates vendor changes, ensuring a smooth and efficient migration process.

CRM Customization

Our team of experts can assist you in reaching the aim of customer relationship management (CRM). However, our experienced team also offer customized ERP and HR systems for small businesses and firms.

Mobile CRM Solutions

At Digital Resources Group, we believe AI and Machine Learning technologies represent the future of business. By leveraging these technologies, SMEs can streamline customer lifecycle processes and eliminate unnecessary steps.

CRM Software Development

At our clients' disposal are various resources for social and mobile marketing, business intelligence, data warehousing, social analytics, customer experience management (CEM), visualization and advanced analytics for big data analysis.

CRM Implementation

Our expert team will work closely with you in order to assess your requirements and create a strategy which takes advantage of cutting-edge technologies within our industry. We implementing the CRM methodology as per the need.

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